If your bill is to be settled by your employer or insurance company through direct billing arrangements, you must produce a Letter of Guarantee and hospitalization identity card from your employer or insurance company that clearly states your room type and your identity or passport number. We are unable to accept a Letter of Guarantee from any company or insurance company that does not have prior credit arrangements with the hospital.

If your insurance company, benefits administrator or employer is assisting to settle your bill, you must produce a valid and complete Letter of Guarantee. Our hospital will only accept letters of Guarantee that have prior credit arrangements with our hospital.